Frequently Asked Questions
Everything you need to know about our handcrafted paper goods and home decor.
What is the standard shipping time for orders?
Most orders are processed within 1-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
Are your paper products sustainably sourced?
Yes, we prioritize the planet by using FSC-certified recycled paper and eco-friendly inks for all our greeting cards, prints, and stationery items.
What is your return policy for home decor items?
We accept returns on unused and unopened items within 30 days of purchase. Please note that custom or personalized products are final sale.
Do you offer wholesale opportunities for retailers?
Absolutely! We love partnering with boutiques and shops. Please visit our Wholesale portal or contact our team directly to receive our latest catalog and pricing.
Can I include a personalized message with my gift order?
Yes, we offer a complimentary handwritten note service. Simply include your message in the 'Order Notes' section at checkout, and we will tuck it inside your package.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.