Returns & Exchanges

At Halifax Paper Hearts, we want you to love every piece of stationery and home decor you receive. If your order isn't quite right, you can return unused items in their original packaging within 30 days of purchase.

1

Initiate Your Return

Email our team with your order number and a brief reason for the return to receive a Return Authorization number.

2

Package Your Items

Carefully pack your unused items in their original protective sleeves to ensure they are not bent or damaged during transit.

3

Ship It Back

Affix the provided return label or use a tracked shipping service to send your package back to our Halifax studio.

4

Receive Your Refund

Once we receive and inspect your items, we will issue a refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing